The Project Manager figure is often little understood in what its real value is: by most people, it is associated with that person who “is good at forwarding emails”. But…are we sure that this is only what a Project Manager does? And, above all, do we have any idea how crucial the project manager contribution…
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Although we are now in the “Amazon era”, in many sectors companies still have a traditional approach to customer relations, based on a reactive customer services and traditional communication channels (e.g. fax, telephone, …), that is clearly not effective nor efficient. To deal with digital customers, companies must turn into a “Customer Company”, able to…
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Mentre alcuni settori hanno intrapreso da anni un percorso oramai consolidato, il mondo farmaceutico presenta ancora ampi margini di crescita e, vista la complessità tipica della supply chain farmaceutica, per intervenire in maniera adeguata, è determinante adottare un approccio integrato, caratterizzato da un percorso articolato, che necessita di connessione e coordinamento continuo tra tutte le…
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New regulations, new technologies and new players are disrupting the world of payment on a global scale. These new players coming from tech, retail and other industries have chosen one angle to tackle the market by offering new frictionless experiences tailored to changing customer habits. Eurogroup Consulting Italy and its international network, Nextcontinent, have analyzed…
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COVID-19 accelerated the digitalization of healthcare and the adoption of telehealth globally. Amidst global lockdown and quarantine measures, access to telehealth is increasingly crucial. Eurogroup Consulting Italy and its international network, Nextcontinent, have analysed the impact of Covid-19 on the development of telehealth. This white paper takes stock of the level of maturity of the…
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We are not going back to normal. We all want something will, like economy, social restrictions, healthcare system; but something other never will. Most of us totally agree that CoViD-19 represents an unprecedented disruptive force, that has impacted almost everything in our lives: how we socialize, how we take care of ourselves and families as…
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Over the past years, across different sectors, we witnessed a significant number of acquisitions and mergers, which impacted entire companies or specific branches. These kinds of operations are a response to a continuously changing market and to an extremely competitive environment. There are several reasons behind these operations and can be categorized into one, or…
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CoViD-19 outbreak is radically changing almost everything we do and it is quite clear that we won’t get back to the “normal situation” (at least in the short term) but we will be required to live in a “new normal”, where some of the new behaviours will stabilize. In particular, customers’ behaviours are changing and…
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CoViD-19 outbreak is deeply impacting our lives, the caring for our families, our health and businesses work. Lockdown and social distancing, imposed by the Government to slow the spread of the virus and avoid a potential healthcare system collapse, will probably last for few weeks, but how long will it really take to go back…
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