Global Payments Study

Payments at the core of Customer Experience

New regulations, new technologies and new players are disrupting the world of payment on a global scale. These new players coming from tech, retail and other industries have chosen one angle to tackle the market by offering new frictionless experiences tailored to changing customer habits. Eurogroup Consulting Italy and its international network, Nextcontinent, have analyzed…

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Telehealth: A Case for an Integrated Care Approach Beyond COVID-19

COVID-19 accelerated the digitalization of healthcare and the adoption of telehealth globally. Amidst global lockdown and quarantine measures, access to telehealth is increasingly crucial. Eurogroup Consulting Italy and its international network, Nextcontinent, have analysed the impact of Covid-19 on the development of telehealth. This white paper takes stock of the level of maturity of the…

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Pre- and post-merger integration: How to ensure the business continuity in the market, meeting the deadlines and the goals defined at global level?

Over the past years, across different sectors, we witnessed a significant number of acquisitions and mergers, which impacted entire companies or specific branches. These kinds of operations are a response to a continuously changing market and to an extremely competitive environment. There are several reasons behind these operations and can be categorized into one, or…

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Supply Chain Continuity post COVID-19

Covid-19 and the initiatives to stop the spread are putting industries and manufacturers under pressure like never before. This special moment is throwing the whole production and logistics system into crisis: Shortages of components, finished products and PPEs, due to suppliers located in critical areas, inventory reduction strategies, cross-border transportation system interruption by governments decisions…

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Smart Incentives

Smart Incentives – How to effectively motivate and mobilize sales force organization

There’s a mismatch between what science knows and what business does. As a matter of fact, social sciences have demonstrated for a long time that traditional incentives models, rewarding targets achievement, do not positively affect performances, especially in activities that require even rudimentary cognitive skills (The puzzle of motivation, D. Pink). Nevertheless, we all know…

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