CoViD-19 outbreak is radically changing almost everything we do and it is quite clear that we won’t get back to the “normal situation” (at least in the short term) but we will be required to live in a “new normal”, where some of the new behaviours will stabilize. In particular, customers’ behaviours are changing and…
CoViD-19 outbreak is deeply impacting our lives, the caring for our families, our health and businesses work. Lockdown and social distancing, imposed by the Government to slow the spread of the virus and avoid a potential healthcare system collapse, will probably last for few weeks, but how long will it really take to go back…
CoViD-19 and the initiatives to stop the spread are putting industries and manufacturers under pressure like never before. This special moment is throwing the whole production and logistics system into crisis: Shortages of components, finished products and PPEs, due to suppliers located in critical areas, inventory reduction strategies, cross-border transportation system interruption by governments decisions…
CoViD-19 outbreak is radically changing almost everything we do: how we work, how we socialize, how we manage our health, how we take care of family members. Lockdown and social distancing imposed by the Government to slow the spread of the virus and avoid healthcare system collapse will probably last for few weeks, but how…
There’s a mismatch between what science knows and what business does. As a matter of fact, social sciences have demonstrated for a long time that traditional incentives models, rewarding targets achievement, do not positively affect performances, especially in activities that require even rudimentary cognitive skills (The puzzle of motivation, D. Pink). Nevertheless, we all know…
Consumer Goods and Services Markets are facing a deep transformation. The rise of new technologies, such as IoT, Big Data, Mobile, Apps, Wearable tools, has introduced new communication channels and has made the “Customer Journey” much more complex through the increase of the touchpoints influencing customers’ behavior. These disruptive elements make more difficult to analyze…
Besides the original application of Agile methodologies in IT and digital projects, organizations have started developing agile-change management models, to respond to fast market changes and consequent need to mobilize internal players. Agile model is an “effective” solution to prepare companies to react to and manage changes, creating structures where employees are persons interacting and…
Industry 4.0 and digitalisation are the key words regarding manufacturing and supply chain evolution. An increasingly number of companies is allocating an important part of their budgets to Industry 4.0 related projects. Each manufacturing plant, regardless of the sector, knows that something shall be done on this topic and the management is daily pushed to…